Blocked transactions
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Karen Meyer
FROzen accountDear Macdonald We are writing regarding the pending transaction originating in the United Kingdom and intended for settlement in South Africa. As part of the transaction review, the funds associated with it are subject to the applicable UK banking, tax, and financial-crime compliance requirements. Given the cross-border nature of the payment and the underlying cryptoasset activity, the transaction may require confirmation that any applicable Capital Gains Tax (CGT) arising from the disposal or realisation of cryptoassets has been properly assessed and reported to HM Revenue & Customs (HMRC). Under HMRC guidance, cryptoassets can constitute chargeable assets for UK Capital Gains Tax purposes, and a taxable gain may arise where cryptoassets are sold, exchanged, used for payment, or otherwise disposed of at a gain. The relevant gain is generally calculated by reference to the acquisition cost, disposal proceeds, and allowable costs, with the figures converted into sterling where necessary. Transaction and Tax Summary The transactions currently recorded are as follows: Transaction 1: 46,235.40 USDT Tax at 10%: 4,623.54 USDT Transaction 2: 48,773.72 USDT Tax at 10%: 4,877.37 USDT Combined Transaction Total: 95,009.12 USDT Total Tax at 10%: 9,500.91 USDT
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Action RequiredClient Success Stories
Clients who solved their issues and got back on track
Michael Torres
UnblockedMy bank wire was flagged by their risk engine and held for 3 days. I submitted the documents they asked for, and they cleared the hold in less than 30 minutes. Finally got my $12,500 released. Highly recommend!
Sarah Jenkins
License IssuedI was stuck trying to get my international trading license approved. Their team guided me through exactly which compliance documents I was missing. Within 24 hours, I was fully licensed and ready to trade.
David Kim
Assets WithdrawnMy crypto wallet transaction was stuck due to a gas fee error. I didn't know how to fix it, but they walked me through the process and my assets were transferred securely within an hour.
Elena Rodriguez
UnblockedThey flagged my payment for KYC verification. I was worried it would take weeks, but they processed my ID verification immediately and unblocked the transaction. Excellent service.
James Wright
License IssuedI tried getting my trading license through another platform and got stuck for months. Within a week of contacting this team, I had my license and my account was fully verified. Total lifesaver.
Great Customer Experiences
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Our dedicated support team ensures every transaction is processed smoothly. From unblocking payments to navigating licensing requirements, we are committed to providing a transparent and efficient experience for our clients.